Dave Rodenbaugh is the Founder of SupportVine, a customer support software for small businesses, and owner of two wordpress plugin businesses. Dave is truly a master at providing awesome customer experiences at scale and he’s used this ability to acquire and dramatically increase the revenue of wordpress plugin businesses.
In this episode:
- Why Dave chose to buy an online business instead of starting one from scratch.
- The one crucial step Dave missed in his due diligence on his first acquisition that resulted in dramatically lower revenue potential than he originally thought.
- How Dave bought a wordpress plugin business and achieved a 1,000% increase in revenue by only focusing on improving the customer experience.
Mentioned In this Show